Ida Yog- Shipping and Returns

Shipping Terms

All our products are shipped using only 100% recycled or recyclable cardboard and kraft paper. 

We ship all products (including personalized products) via UPS or INDIA POST SERVICE priority within 48 hours during business days. (Monday – Friday)

Shipping Time

India Delivery Times for Standard (Free) Shipping: 4- 5 days

International Delivery Times: 8-12 days UPS (International customers be aware that customs may hold your package for a longer period of time)

Shipping Weight
For orders exceeding a total of 15 kgs of shipping weight please write to us at shipping@idayog.com and we might be able to help you with alternative shipping options which can lower down the overall cost of shipping.
Shipping Locations

We ship to most locations around the world. If while placing an order the option is not available for your country email us at shipping@idayog.com

Questions about shipping?

Email us at shipping@idayog.com

We are a small business that firmly believes and stands by all of our high quality and natural yoga products.

If you are not 100% satisfied with your purchase you can return for a full refund or exchange within 30 days. Any issues beyond the 30 days we will work with you on a case to case basis.

How to Return

Email us at shipping@idayog.com and we will respond you within two business days. Refunds will be issued to the original credit card or paypal account used for purchase. Ida Yog is unable to refund initial shipping fees and return shipping costs.
Several types of goods are exempt from being returned. Personalized products, e-gift cards and downloadable products are non-returnable. If the return is approved, you will need to ship the product back to:

Box My Space

Bldg No. A-6, Harihar Complex, Mankoli naka, gala No. 8-11, 18-22, Bhiwandi, Thane, India. Pin code – 421302. Landmark: Next to Gajananad Petrol pump

Refunds

Once your return is received and inspected, we will send you an email notification. After processing your request a credit will automatically reflect to your credit card or original method of payment. Refunds typically take around 5-7 working days from the time you receive an email notification informing about the same.

Personalized Items

Personalized items cannot be refunded unless defective or damaged during shipping.

Exchanges

We will exchange your item if defective or damaged during shipping. If you need to make an exchange please email us at shipping@idayog.com