The Butternut Co. envisages ‘happy health to every household one jar at a time’ as its motto. Just as every jar of nut butter is more than nuts and natural ingredients, The Butternut Co. is more than just good health and great food. And that is a good life. There may be only some time for every busy individual to think about what goes in and out of their bodies in the entire course of the day. With a firm belief that people should be carefree when it comes to having food, The Butternut Co. raises a spoon filled with goodness to one and all.
Due to personal care nature of our products and hygiene reasons we do not accept any returns and replacement requests for products. However, if you have received a damaged or a defective item, please raise a request within 10 days of receiving the order by emailing us on email@example.com and sending across relevant images of the items. We will resolve your issue in the best possible way.
No refunds – Due to the consumable nature of our product, we do not accept returns. In the event you are dissatisfied with your purchase, you must contact us within seven days from receiving your order. Products once dispatched shall not be returned per se. The Products of the Butternut Co are of the highest standard and quality and appropriate measures are taken with regards to hygiene and standards keeping in mind consumer needs and preferences
Damaged products – We take various measures to pack your products carefully so they do not get damaged in transit. If for whatever reason , there is a defect in the product in terms of its quality or they arrive faulty , you are hereby requested to write to us on firstname.lastname@example.org with a picture of the said product. The authorized representatives of the Butternut co will revert immediately on the same per se. In the case a defect is found in the products in terms of its quality, the product shall be returned back to the customer with immediate effect.
Product replacement – In the case , a product is found defective , the same shall be replaced within fourteen working days after request for replacement for product is approved